About Us

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Virtual Administration was originally set up in the UK in 2006 with a growing team of Virtual PAs providing professional business administration in the Independent Therapy and Brain Injury Case Management sector.

The Virtual PA team brings a combined wealth of experience in healthcare administration, business and finance, private and government administration, offering a diverse range of key skills to support clients.

Expansion into Canada was seen as a natural progression with its similar structure of private independent Occupational Therapists, Speech Therapists, Physiotherapists, Neuropsychologists and Brain Injury Case Management companies.

Starting with the province of Ontario we will have a team of Canadian Virtual PAs providing professional administrative support to local independent therapists and brain injury case managers. We will be attending numerous conferences to meet therapists and case managers, starting with the Ontario Society of Occupational Therapists, Canadian Association of Occupational Therapists and Brain Injury Canada.

We look after your admin, allowing you to concentrate on what you do best in business. More time with your clients, less time typing and invoicing.

In 2016 we carried out a customer survey, 100% of our UK customers said they would highly recommend us and were really happy with our services. We are very, very proud of our track record and appreciate so many of our therapy and case management clients who pass us on. We aim to do the same in Canada.

Our Values

Virtual Administration is about giving reliable support, understanding, structure and guidance, expertise and knowledge, resourceful and practical thinking, enabling us to build trust and create good solid relationships.

We want all our team, our clients and colleagues to be:

  • Recognised
  • Listened to
  • Valued

We work to enable you to concentrate on what you do best in business.


Denise is an excellent asset. I can’t quite work out how I managed without her!! (Although I still feel just as busy, at least she keeps me sane whilst I’m dashing about!).

Dr Dawn Adams, CAPS Psychology Ltd.