Meet the Team

Meet Our Team of Virtual PAs


All of our Virtual PA team members are hand-picked and trained with specialist knowledge of the private therapy industry. As a team we have a diverse skill set and expertise which enables us to draw upon each other’s knowledge in order to provide a wide range of professional administrative and business support services.

Tracey Clarke

Tracey Clarke – Director

Tracey founded Virtual Administration in 2006, growing a team of Virtual PAs providing professional secretarial / personal assistance to independent therapists, healthcare professionals and other small businesses. She brings 25 years’ experience with a strong background in local government administration, health and business admin. Tracey thrives on developing the business, working with her team and supporting clients with their development and growth. Her dream is to live in Dallas Texas with Virtual Administration based both here in the UK and the USA. See Tracey talk about her Churchill Fellowship in 2010 and further visit to Texas in 2015.

Jamie Macleod

Jamie Macleod – Director

Jamie joined Virtual Administration in April 2010 bringing his technology expertise, his diplomatic approach to work and problem solving skills to the business. His background is in IT and creating original music, producing podcasts and recording live speaking events for the chambers of commerce and working on BBC dramas and short films. Jamie’s passion is music and guitars.

Denise Shaw

Denise Shaw – Virtual PA

Denise has been working with Virtual Administration since early 2010 and specialises in website content management, internet research and proof reading. Her previous experience has mainly been in the publishing industry. When she isn’t wrestling spreadsheets or hunting down typos she can often be found crocheting or knitting.

Beth Mason

Bethan Mason – Virtual PA

Bethan started working with Virtual Administration in early 2014. Her background is in public service, using her strong organisational skills to support senior executives and civic representatives. Bethan enjoys cooking, gardening and helping at her local Beaver scout colony.

Kirsty Joynes

Kirsty Joynes – Virtual PA

Kirsty joined the team in February 2015. She brings over five years administrative experience gained in the third sector. Her experience includes project management, budget management, event organisation, payments and minute taking, she particularly enjoys tackling financial administrative tasks. In her spare time Kirsty likes growing her own food and playing badminton.

Bev photo

Bev Defreitas – Virtual PA

Beverley joined the team in early 2016 having previously spent 20 years working within the public sector as an Events/Admin Manager. She has a wealth of experience in administration as an Executive PA and enjoys event and committee management. When not working Beverley enjoys spending time with her family, cats, listening to all genre of music and watching movies.

Jamie Neasom

Jamie Neasom – Virtual PA

Jamie joined the team in early 2016 with a background in administration, events and communications. An experienced organiser and project manager with an eye for detail, he has previously worked in the entertainment and business services sectors. Outside (and inside) the office Jamie is a huge tea and coffee aficionado.

Katie Griffiths photo

Katie Griffiths – Virtual PA

Katie joined the team in Summer 2016 and has over 10 years’ experience in supporting senior executives. She has strong communication and organisation skills and specialises in diary management, travel and general PA support. Katie likes playing with her son or relaxes by painting and windsurfing (when the weather allows).

Daisy Bailey

Daisy Bailey – Virtual PA

Daisy has over fifteen years of administration experience in settings from engineering to the NHS. Combining attention to detail and precision from her scientific background with a strong customer focus and drive for accessibility gained through work in politics and public engagement. Daisy is committed to adapting her work to the particular needs of each client. Away from work, Daisy enjoys spending time with her children, camping, nature and art.

Claire Sturges

Claire Sturges – Virtual PA

Claire is PRINCE2 certified and an experienced Project Manager with a PA background spanning 8 years, including being PA to a Director of Lloyd’s of London. Claire is an ISO 9001 internal auditor and has experience in transcription and high level administration.

Jayme Rodgers photo

Jayme Rodgers – Virtual PA

Jayme has over 10 years’ experience in administration in both corporate and charity settings, as well as a Bachelor’s Degree in Commerce and Administration from Victoria University in Wellington, New Zealand, where she is from. She has a passion for working in the health and care industries, having also had experience working as a Support Worker and running a disability sports organisation. In addition to being a VA, Jayme is a certified AcroYoga teacher and will find a way to be upside-down any chance she gets!


Virtual Administration provides an incredible service – I can e-mail dictations to them which they type promptly with close on 100% accuracy. Their service enables me to minimise my secretarial costs because I only have to pay when I have work for them to do. Tracey has a superb business concept and provides a wonderful service.

Top Qualities: Great Results, Good Value, On Time.

John Harrison – Director at John Harrison & Co Ltd